Last Updated: June 1, 2026
Welcome to 30Journeys, a marketing reporting and project management platform developed and operated by NIVIDA Web Solutions Pvt. Ltd. ("NIVIDA", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at 30Journeys.
1. Information We Collect
We collect information that you provide directly to us and information collected automatically when you use our platform:
- Account Information: Name, email address, phone number, company/organization name, and login credentials when you register.
- Profile Information: Designation, department, profile photo, and other details you add to your profile.
- Usage Data: Activity logs, punch in/out records, project interactions, report generation history, and feature usage.
- Client & Project Data: Information about your clients, projects, SEO/SMO/PPC campaigns, and associated reports that you create within the platform.
- Device & Technical Data: IP address, browser type, operating system, referring URLs, and access times collected through cookies and log files.
- Communication Data: Messages, support requests, and any correspondence you send to us.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the 30Journeys platform and its features.
- Create and manage your account and organizational workspace.
- Process and display project reports (SEO, SMO, PPC, Backlinks, and more).
- Track attendance, work logs, and activity for organizational management.
- Send you transactional notifications, updates, and system alerts.
- Respond to your queries, comments, and support requests.
- Improve platform performance, features, and user experience.
- Ensure platform security and prevent fraudulent activity.
- Comply with legal obligations and enforce our policies.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
- Within Your Organization: Administrators and authorized users within your organization may view project data, reports, and activity logs as configured by your organization's settings.
- Service Providers: Trusted third-party vendors who assist us in operating the platform (e.g., hosting, email delivery, analytics) under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
- With Your Consent: For any other purpose with your explicit consent.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform:
- Session Cookies: Required to keep you logged in and maintain your session.
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand how the platform is used to improve performance.
You can control cookie settings through your browser. Note that disabling essential cookies may affect platform functionality.
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmitted to and from the platform.
- Secure password hashing and storage.
- Role-based access control to limit data access within organizations.
- Regular security audits and vulnerability assessments.
- Restricted access to production systems on a need-to-know basis.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. We may retain certain information as required by law or for legitimate business purposes (e.g., financial records, audit logs) even after account deletion.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal requirements).
- Portability: Request a structured, machine-readable copy of your data.
- Objection: Object to processing of your data for certain purposes.
- Withdrawal of Consent: Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at sales@nividasoftware.com.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
30Journeys is intended for professional business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.